I have an active subscription but the content is locked. How do I restore?

Kindly follow the below steps in order to restore your subscription:

1. Please check the receipt of subscription to verify your Apple ID.
2. Go to Settings > iTunes & App Store and check if you are logged in with the same Apple ID.
3. If you are logged in with the same Apple ID, please check your internet connection and then restore your subscription.

Now,
1. Open the app.
2. Tap on Settings (the wheel icon on the home screen).
3. Tap on Restore Purchases (Just once). You may have to enter your Apple ID details again.
4. Wait till the pop up says, 'Your purchases have been restored.'

If you face any problem, please reply/email us at [email protected].